Six Months of "No Budget". Then a Solcoro Score of 31 Changed Everything.

Turning "We Don't Have Budget" into "We Need to Talk"

For Heather-Lee Ronnebeck (LinkedIn)and Work Wranglers, the hardest part of the job was never the technical work, it was getting clients to see the problem in the first place. Solcoro gave them a fast, visual way to show clients what was really going on in their Jira instances, and clients started reaching out instead of stalling. It's changed how Work Wranglers builds trust before a single dollar of work begins.

The Challenge

Work Wranglers had spent six months trying to get a services project off the ground with a major US sports franchise. Heather-Lee Ronnebeck, CEO of Work Wranglers, tried every approach she could think of, but proposals kept coming back blocked. Even a modest request, one month of junior admin support to help with basic cleanup, was turned down on budget grounds.

From November through April, every proposal hit the same wall. Budget was cited every time, and even small asks came back as a no.

The Approach

Heather built the report around what she already knew about the client's situation. The executive summary was direct and to the point. The quick wins table laid out four items to tackle immediately, over the summer, with the larger work scheduled for September, since she knew the client was tight on budget.

The response was immediate. The IT director said on the call that he appreciated having the quick wins already identified for him, since he didn't know when he would have found the time that summer. Heather sent an offer right away.

The Result

The Solcoro report changed the nature of the conversation entirely. As Heather described it, Solcoro and the reports led to real conversations with the client, letting them see the mess for themselves, and the whole business conversation shifted. What had been six months of pain on the business side turned into the client reaching out urgently for a meeting, driven by what the report had shown them.

How Work Wranglers Uses Solcoro to Drive Business

The sports franchise story is not a one-off. It is the clearest example of a pattern that Heather-Lee Ronnebeck, CEO of Work Wranglers, now sees repeating across her entire client base. For solution providers wondering whether Solcoro is worth adopting, her answer is simple: it changed how she gets in the door, how she spends her team's time, and how fast she can become a trusted adviser instead of just a vendor.

Getting Clients to see what's in their own Jira

Heather has worked in the Atlassian ecosystem for more than a decade, running Work Wranglers as an Atlassian Solution Partner with clients across North America and Europe. In that time, she has seen the same pattern again and again: Jira environments that have quietly built up years of configuration debt, invisible to the client because no one has ever had the tooling to surface it.

Getting a client to take that seriously before any work has started is a hard conversation. Before Solcoro, making that case meant relying on manual scripts and Excel exports to build evidence, a process that could eat days of technical time before there was a single finding worth showing anyone. Even getting access to a client's environment in the first place meant legal agreements, admin credential requests, and procurement overhead, easily two to three months before a scan could even run.

As Heather put it, someone would go in, dump everything, and pull out whatever Excel or Google Sheet they needed to work with. It resembled what Solcoro produces, just built by hand in a spreadsheet, and it was never quite as clean.

Nine clients, one afternoon

The access problem was the first thing to disappear. Connecting a client instance through Atlassian OAuth takes minutes instead of months, and because Work Wranglers already held admin access to its clients' environments, the team could connect and scan without triggering a procurement process at all. Heather's Jira specialist scanned nine client instances in a single session, the same day they got access.

What changed was not only the speed of getting to findings. With the analysis already handled, Heather and her team could spend their time on the conversation that actually matters, walking the technical team through the top issues, working out what mattered most, and building a case for what the client should tackle first.

The same conversation, across the whole pipeline

The sports franchise was the furthest along, but similar things were happening everywhere else in the pipeline. A major North American sports organization, where the technology team had struggled to win internal buy-in for improvements, came back immediately once Work Wranglers offered a scan to show how Jira was holding them back operationally. A large manufacturer, where Work Wranglers already had a relationship that looked like a single project, turned into three separate projects once the scan results came back. A university client signed a mutual understanding agreement for a free scan before any commercial conversation had even started, because they already knew they wanted a long-term relationship. Work Wranglers sent the link, the client connected it, and the scan ran, with no months of legal back-and-forth required.

What actually changed

When Heather talks about what Solcoro did for her business, she does not lead with the time saved, even though it is substantial, going from days to hours. What she points to first is the quality of that time. Where someone used to spend three or four days crunching numbers and double-checking scripts, her team now spends that time talking. They are not analyzing, they are looking at the five biggest red flags and having a real conversation about them.

The commercial impact is just as significant. Becoming the trusted adviser used to take months. Now it takes weeks.